Privacy Policy

Who we are

Sugar & Sall is a home bakery based in London, UK, operated by Geyna. When we say “we”, “us”, or “our”, we mean Sugar & Sall. You can contact us at hello@sugarandsall.co.uk.

What we collect

We collect information you provide when placing an order or making an enquiry:

• Name, email address, and phone number
• Delivery address
• Order details and preferences (cake design, flavours, dietary requirements)
• Any messages or notes you send us

We do not collect or store payment card details. All payments are processed securely through Stripe, who handle your card information under their own privacy policy.

How we use it

• To fulfil your order and arrange delivery
• To communicate with you about your order (confirmations, updates, questions)
• To send you a personalised quote if you've requested one
• To improve our products and service

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Who we share it with

We only share your data with:

• Stripe – to process payments securely
• Email provider – to send order confirmations and updates

We do not use advertising trackers or share data with social media platforms.

Cookies

This website uses only essential cookies required for the site to function. We do not use analytics, advertising, or tracking cookies.

How long we keep it

We keep your order information for up to 2 years for our records and in case you'd like to reorder. You can ask us to delete your data at any time by emailing us.

Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Ask us to correct or delete your data
• Object to how we use your data
• Withdraw consent at any time

To exercise any of these rights, email us at hello@sugarandsall.co.uk.

Changes

We may update this policy from time to time. Any changes will be posted on this page with an updated date.